A data CD that includes:
- Office Systems Reference Guide: over 230 pages of the procedures,
scripts, policies and systems to utilize in your high-volume,
high-profit, low-stress office. This guide is in Microsoft Word format
so that you can modify it to suit your office. Allow it to serve as a
prototype that you can fully customize for your office.
- Forms Appendix: 110 pages in PDF format for easy perusal PLUS the
original Microsoft Office files so you can quickly and easily implement
the forms you like in your own office.
By Kim Klapp: Our Office Systems Reference Guide solved all sorts of problems in
our office. Not only did it allow us to train new team members
completely, correctly and efficiently, but it also serves as the
“reference” for which it was named. We encourage veteran CA’s to
continue to use the Office Systems Reference Guide much as one would
double check the spelling of a word in the dictionary. It goes far
beyond a training guide. It contains the procedures, checklists, forms
and systems integral to running our high-volume, high-profit, low-stress
office. It’s not some generalized procedure manual, though. It’s
extremely detailed information of how we do just about everything.
The Office Systems Reference Guide is the product of many years of
trial and error in running a high-volume successful office. Because I
personally believe that there is always a better way of doing things,
our office procedures and this guide are continually improving as our
team modifies and creates more and more efficient and effective systems.
It contains comprehensive, step-by-step instructions on exactly how our
office runs efficiently, smoothly and profitably (with collections over
$1 million annually).
I have spent a tremendous amount of time and energy streamlining
our procedures, scripts and forms so that they are successful no matter
which member of our highly-trained team is utilizing them. I have
included as much detail as possible, so that this guide actually serves
as a comprehensive reference.
Many of the systems in this guide originated out of necessity. Dr.
Klapp and I travel a lot (vacationing each month plus extensive travel
for chiropractic seminars and meetings), and these systems keep our
office running smoothly, successfully and consistently reaching new
goals. Our systems even kept our office on par while we took 2 months
off for the birth of our daughter. This information will save you a huge
amount of stress and countless hours in developing your own office
manual from scratch. Plus you’ll learn some great secrets to our
success!
*This product is an instant download sent via email and is NON-REFUNDABLE.